Agency overflow lane
Your client’s agent broke between demo and launch.
Keep the client relationship. Add one bounded technical rescue lane
for a broken agent workflow or MCP integration—$1,000, with a
verified-repair target or actionable remediation in one guarded
12-hour service window.
No retainer. No client solicitation. Payment only after a written fit decision.
Your accountthe client relationship stays yours
Unbranded handofftechnical packet can stay behind the scenes
Bounded accesstemporary and least privilege
Useful outcomeverified fix or root-cause package
Good overflow case
The implementation is close, but one layer will not hold.
- MCP works locally but fails behind the production gateway.
- OAuth completes and then refresh, audience, or scope fails.
- The direct tool works but the agent skips or misroutes it.
- A deploy, dependency, or model change broke a known workflow.
- Unit checks pass while the client-visible result still fails.
Not an overflow case
The scope needs a build team rather than a repair lane.
- Greenfield products or full agent platforms
- Multiple unrelated workflows or a broad architecture audit
- Undefined success criteria or unavailable reproduction evidence
- Regulated production data or unsafe access requirements
- Ongoing maintenance, staffing, or client account management
The handoff
Designed to fit inside your delivery.
01
Agency submits
Share redacted symptoms, stack, public references, and one observable target outcome.
02
Scope is frozen
The private case records the workflow boundary, access checklist, repairs, and clock rules.
03
Evidence is produced
The failure is reproduced and isolated; a repair is implemented and tested when safely feasible.
04
You deliver
Receive an unbranded verified-fix or actionable-remediation packet with proof, rollback boundaries, and risks.
12HR
A clean commercial boundary
No poaching. No expansion pitch to your client.
Agent Rescue Desk performs the accepted technical scope for the
agency. It does not solicit the end client, use the engagement as a
public case study, or add work without the agency’s written
agreement. The general service terms still apply.
One slot
Put the blocked workflow in a private case.
There is no charge to submit. Browser card checkout is not
currently live. After fit and written scope acceptance, the private
case receives case-bound payment instructions. No payment is due
before then.
Submit for fit review ↗